Orders
 

Payment Options

Paypal

Visa / Delta / Electron

Mastercard / Eurocard

Maestro / Amex

Tax (VAT)

VAT is charged at 20% on new products and 5% on vintage products.

Non-UK orders are Tax Free. VAT 20% will be deducted at checkout before you confirm your order.

Order confirmation

Once your order has been completed, you will receive an order confirmation email. Please check your spam folder if this email doesn't appear in your inbox.

Orders are despached within 24 hours. Late Friday and Saturday orders will be despatched on the next working day.

When your order is on its way, we'll send you an email to confirm this, along with tracking number.

Order cancellation

If you change your mind and decide to cancel your order, please notify us by emailing info@palette-london.com, entitled ‘I wish to cancel my order’.

You have the right to cancel your order for any product purchased from the Palette London web-site, for a full refund. However, if your order has already been shipped, you will need to return the order to us. Please review our Return Policy for further details.